Privacy Policy

Last updated: May 20, 2025

1. Introduction

Agok.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Create an account
Contact us through our website
Subscribe to our newsletter
Use our services

This information may include:

Name
Email address
Company information
Profile information
Usage data

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type
Operating system
Referral URLs
Pages visited
Time spent on pages

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

Types of cookies we use:

Essential cookies: Necessary for the website to function properly.
Preference cookies: Remember your settings and preferences.
Analytics cookies: Help us understand how visitors interact with our website.
Marketing cookies: Used to track visitors across websites for advertising purposes.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Understand and analyze how you use our services
Develop new products, services, features, and functionality
Communicate with you about our services, updates, and promotions
Detect, prevent, and address technical issues
Protect the security and integrity of our platform

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

4.1 User Data

Account information: Retained as long as your account is active or as needed to provide you services
Usage data: Retained for up to 24 months
Communication data: Retained for up to 24 months after our last communication

4.2 Data Deletion

You can request deletion of your personal data at any time by contacting us at legal@agok.ai.

5. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR), including:

Right to access: You have the right to request copies of your personal data.
Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to erasure: You have the right to request that we erase your personal data.
Right to restrict processing: You have the right to request that we restrict the processing of your personal data.
Right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you.
Right to object: You have the right to object to our processing of your personal data.

To exercise these rights, please contact us at legal@agok.ai.

6. International Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

7. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related functions, or assist us in analyzing how our service is used.

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Security

We value your trust in providing us your personal information, and we strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

9. Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: legal@agok.ai